Business Principles

Our Principles

Running a successful business doesn’t have to be complicated. By following some straightforward principles, you can set yourself up for growth and prosperity. Here are some easy-to-understand business principles that anyone can apply:

1. Ethical Sourcing: 
Adhering to ethical sourcing practices, including fair trade principles, respect for artisans, and sustainable production methods.

2. Cultural Sensitivity:
Understanding and respecting the cultural significance of handicrafts, and ensuring that sourcing practices preserve and promote traditional techniques and designs.

3. Transparency: 
Maintaining transparency in sourcing processes, including pricing, production methods, and supply chain details, to build trust with clients.

4. Timely Delivery: 
Committing to timely delivery of sourced products, meeting deadlines set by clients and ensuring smooth logistics and shipping processes.

5. Communication:
Maintaining open and clear communication channels with both clients and artisans to ensure smooth collaboration and address any concerns or issues promptly.

6. Work with Others:
You don’t have to do everything yourself. Look for opportunities to collaborate with others who have skills or resources that complement yours.

7. Customization:
Offering personalized sourcing solutions tailored to the specific needs and preferences of clients, including custom designs, materials, and production quantities.

8. Market Knowledge: 
Keeping abreast of market trends, consumer preferences, and competitive landscape to provide informed sourcing recommendations and insights to clients.

9. Cost Efficiency: 
Striving to obtain competitive pricing for sourced products without compromising on quality, leveraging negotiation skills and manufacture relationships to achieve cost savings for clients.

10. Long-term Partnerships:
Building long-term relationships with both clients and artisans based on trust, reliability, and mutual benefit, fostering loyalty and repeat business.

11. Understanding Client Needs:

  • Conduct thorough consultations with clients to grasp their exact requirements, preferences, and objectives.
  • Utilize detailed questionnaires, meetings, and sample reviews to ensure a comprehensive understanding of client needs.
  • Develop a deep understanding of the target market and end consumers to align sourcing efforts with market demand.

12. Manufacture Research and Selection: 

  • Conduct extensive market research to identify potential manufactures, including artisan communities, cooperatives, and manufacturers.
  • Evaluate manufactures based on criteria such as craftsmanship, quality standards, capacity, reliability, and compliance with ethical and environmental standards.
  • Establish long-term relationships with selected manufactures through visits, negotiations, and collaboration to ensure mutual trust and commitment.

13. Quality Assurance:

  • Develop detailed quality control processes and specifications to maintain consistency and meet client expectations.
  • Implement regular inspections and audits at different stages of production to identify and address quality issues proactively.
  • Provide feedback and training to manufactures to improve craftsmanship and quality standards continually.
  • Ensuring that sourced handicraft products meet high standards of craftsmanship and quality, as per the client’s requirements.

14. Negotiation Skills:

  • Prepare thoroughly for negotiations by researching market prices, understanding manufacture costs, and setting clear objectives.
  • Employ effective negotiation tactics, such as bundling orders, and exploring win-win solutions.
  • Maintain a professional and respectful demeanor while advocating for the best interests of clients and fostering positive manufacture relationships.

15. Communication and Transparency:

  • Establish clear channels of communication with clients and manufactures to facilitate information exchange, updates, and feedback.
  • Provide transparent and timely updates on sourcing progress, including production timelines, potential delays, and any issues encountered.
  • Address concerns and resolve disputes promptly through open dialogue and effective problem-solving strategies.

16. Logistics Management:

  • Coordinate logistics activities, including transportation, customs clearance, and warehousing, to ensure efficient and timely delivery of handicraft items.
  • Partner with reliable logistics providers and freight forwarders to optimize shipping routes, minimize costs, and mitigate risks.
  • Monitor shipment progress closely and provide clients with real-time tracking information to enhance transparency and trust.

17. Cultural Sensitivity and Respect:

  • Demonstrate cultural sensitivity and respect for the traditions, values, and customs of artisan communities and manufactures.
  • Foster positive relationships based on mutual understanding, appreciation, and collaboration to support sustainable development and cultural preservation.
  • Advocate for fair trade practices and equitable partnerships that empower artisans and contribute to their socio-economic well-being.

18. Ethical and Sustainable Practices:

  • Prioritize manufactures and producers who adhere to ethical labor practices, fair wages, and environmental sustainability principles.
  • Conduct due diligence to ensure compliance with international standards, certifications, and regulations related to labor rights and environmental protection.
  • Promote transparency and accountability throughout the supply chain by advocating for traceability and ethical sourcing practices.

19. Continuous Improvement: 

  • Embrace a culture of continuous learning and improvement by seeking feedback from clients, manufactures, and stakeholders.
  • Stay updated on industry trends, market developments, and technological innovations to adapt sourcing strategies and remain competitive.
  • Invest in professional development, training, and capacity-building initiatives to enhance skills, knowledge, and capabilities in sourcing and supply chain management.